All prices contained on this site are in U.S. Dollars. Additional charges may apply for sizing or other adjustments on one-of-a-kind items. Payment is accepted using PayPal or your credit card on the PayPal web site. Please contact me with any questions.
Every effort is made to avoid errors in pricing and product information, but sometimes mistakes do happen. If a mistake does occur, Barb's Gem Creations reserves the right to correct the inaccuracy, and, if necessary, to refuse or cancel any order placed for that item at the incorrect price. Notification will be sent to you within two (2) business days using the email address listed on the order.
Note: Due to continuing fluctuations in the gold and silver markets, prices are subject to change without notice. You will be notified of any price change before being charged for items you may have ordered.
GuaranteeAll of my jewelry is guaranteed to be free from defects in craftsmanship and materials on delivery. Should the jewelry fail, and examination reveals it was due to negligence on my part, I will repair or replace the item at no additional cost to you.
Return Policy
Non custom orders of currently available jewelry that are not created as a special or custom order may be returned for CREDIT or EXCHANGE within seven (7) days of the date received, as long as the item is in its original, unused condition, with no missing, broken, or exchanged stones and the finish of both metal and stone(s) is unscratched and unmarred. Please contact me via email before returning the item. Marred, cratched, altered, blemished, used/worn or broken items are not eligible for credit or exchange unless the damage occurred during the original shipment, or unless the item(s) were flawed while being created. Original shipping charges and credit card fees (if any) are not refundable.
Custom Order Jewelry Pieces that are created as a special order and/or custom design, a custom order, or jewelry that requires modification such as extended necklace or bracelet length or exchanging stones and is ordered on a commission basis, are not returnable. I guarantee that your piece will match the final design you approved, including the dimensions, type of stone(s) and metals (gold or silver). Note that all handmade jewelry will differ slightly due to the nature of the craft and may include minor variations in the overall size of the piece(s) and/or minor differences in the stone colors and shape.
Any standard item that is customized (adding stones, changing stones, etc.) is not returnable for refund.
For your security, if you wish to return a non custom order, please return item(s) with an insured courier (USPS Insured, FedEx, UPS) and retain your shipping receipt. Barb's Gem Creations is not responsible for item(s) lost or damaged in transit.